London, United Kingdom

I make complexe-commerce operationsrun smoothly.

E-commerce and marketplace operations specialist with five years' experience across Amazon, eBay and WooCommerce—turning high-volume retail activity into dependable fulfilment and better customer outcomes.

Explore my work ↘LinkedIn ↗

300–400orders managed daily

99%on-time dispatch

£500k–£700kannual sales supported

01 / EXPERIENCE

Hands-on enough to know the detail. Commercial enough to see the whole system.

I work across the full rhythm of multichannel retail: keeping product information accurate, stock available, orders moving and customers informed.

My current UK experience covers Amazon, eBay and WooCommerce, alongside supplier coordination, returns, customer service and performance monitoring.

2021—PRESENT

E-commerce & Marketplace Operations

UK CCTV & electronics retail

EARLIER CAREER

Operations & Contracts Management

Healthcare and development projects, Shiraz

02 / EXPERTISE

Where I add value

Practical marketplace knowledge, operational judgement and a strong instinct for the customer experience.

Marketplace operations

Amazon and eBay catalogue management, listings, cases, Brand Registry, A+ Content, FBA shipments and channel health.

Fulfilment & inventory

High-volume order flow, dispatch control, demand-informed stock planning, supplier coordination and overselling prevention.

Customer experience

Returns, defects and service recovery handled with commercial judgement—protecting trust while reducing avoidable cost.

Trading & growth

New product launches, content optimisation, Amazon advertising and ACoS monitoring across multichannel retail.